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Ask a question:

It's always a good idea to start with the Knowledgebase section first for possible answers and resolutions before submitting a ticket. If you can't find your answer or you still need to contact us, please open a support ticket.

At KINKYPEEPZ.COM, I am focused on providing my members with the best possible experience. Here you will receive high quality, timely member support from me or one of my representatives. Guaranteed!

I have implemented state-of-the-art member support software, and through my Customer Support Center I can provide you with a level of service not often experienced within the industry. However, in order to ensure high level of service, I must ask that you use the support ticket system.

Also, when responding to a support representative, please use the Support Center and do not respond by e-mail. I receive over a few hundred e-mails a day, and I cannot guarantee timely service if you don't use the support ticket system. Using the Support Tickets Center will ensure that you get timely and quality service.

Thank you,
KP



» Category: Billing  (Go back)

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How can I cancel my subscription? Article rated 3.0/5.0
Cancelling a subscription on our site is easy. Unlike other sites, we do not hide the billing information. Go to Verotel.com to cancel your subscription. You may cancel at any time and will rece...
Will you ever send me anything to my billing address? Article rated 4.0/5.0
Sorry to dissappoint you , but you will never recieve anything from us or our billing company at your address.
Is it safe to submit my credit card and billing information? Article rated 1.0/5.0
Your transaction takes place in a secure environment. Our billing companies use Secure Socket Layer (SSL) encryption. As you enter your credit card number and personal details, SSL encodes it so it is...
Do you store my credit card information? Article not rated yet
No, we do not  our billing company Verotel.com does that and it is safeguarded.
What is a Premium Membership? Article rated 5.0/5.0
Premium Membership has been introduced for many reasons. The first is to offer another way for you to support this site, so we can continue to provide this site for free to the vast majority of users....
Is this site just becoming another Pay Site? Article not rated yet
No. As we have continually stated we will not be removing any existing functionality for non paying users. We will simply be adding extra functionality to reward those that support us either by donati...
Why am I still being charged after I cancelled? Article not rated yet
If you cancelled your membership and got a letter of confirmation on your email but you are still being billed, contact us to settle this problem. Normally, when you cancel your membership you are aut...
Someone else must have made this charge on my card? Article rated 5.0/5.0
As you might know credit card fraud is a federal offense! With a fine of $10,000 and up to 10 years of imprisonment under Title 18 U.S.C. Section 3056, Subsection (b). We track all IP addresses as we...