Help Desk
KinkyPeepz > KinkyPeepz - Help Desk > Knowledgebase

Ask a question:

It's always a good idea to start with the Knowledgebase section first for possible answers and resolutions before submitting a ticket. If you can't find your answer or you still need to contact us, please open a support ticket.

At KINKYPEEPZ.COM, I am focused on providing my members with the best possible experience. Here you will receive high quality, timely member support from me or one of my representatives. Guaranteed!

I have implemented state-of-the-art member support software, and through my Customer Support Center I can provide you with a level of service not often experienced within the industry. However, in order to ensure high level of service, I must ask that you use the support ticket system.

Also, when responding to a support representative, please use the Support Center and do not respond by e-mail. I receive over a few hundred e-mails a day, and I cannot guarantee timely service if you don't use the support ticket system. Using the Support Tickets Center will ensure that you get timely and quality service.

Thank you,

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

When KINKYPEEPZ.COM did go live?
What is KinkyPeepz?
Is KinkyPeepz a Swingers site?
» More topics
Someone else must have made this charge on my card?
How can I cancel my subscription?
What is a Premium Membership?
» More topics
I know my username and password, but I can't log in?
How do I cancel my account and/or delete my uploads?
I can't login, Why not?
» More topics
What does pending KinkyKa$h mean?
What is KinkyKa$h?
Can I purchase a premium membership for another member with my KinkyKa$h?
» More topics
My Account
How do I close my KP account?
If I close my account, can it be reinstated afterwards?
How can I change my username?
Why there are no gay, man on man, transsexual submissions?
One or more of my submissions were rejected. Why?
Uploading Rules
» More topics
Verified Member
How do I get Verified?
What is Verified?
How come I didn't get Verified?
Video Chat
Why was I banned from the chat room?
Why was I kicked from the chat room?
How long will my chat room ban last?
» More topics
Friends, Favorites
Will the other member be notified if I deny a friendship?
How do I request a friendship with a member?
How do I add a submission to my favorites?
Contest Rules

» Articles in this category:

I've lost my Username/Password, what now? Article rated 5.0/5.0
Don't worry. This problem can be easily solved if you enter your email address and the name of the site you became a member of. You will get your Username/Password on your email then.
What quality are the videos? Article not rated yet
Our videos are of various qualities to suit different types of internet connections starting from dial-up to high speed broadband connection. Whatever connection you have you may be sure you will find...
I am logging on to the site but am unable to view anything? Article not rated yet
Do you have a firewall on your computer? Turn it off for a while! It can block your access to some sites so that even if you are logging on to the site you can't view anything there. Firewall can also...

» Top Knowledgebase articles: Views
 How do I close my KP account? 1051
 I know my username and password, but I can't log in? 969
 What does pending KinkyKa$h mean? 554
 What is KinkyKa$h? 446
 How do I cancel my account and/or delete my uploads? 221
 When KINKYPEEPZ.COM did go live? 216
» Latest Knowledgebase articles: Date added
 What do I do if my video playback is choppy? 2013-08-14 08:46:03
 I can't login, Why not? 2013-08-14 08:41:15
 Someone else must have made this charge on my card? 2013-08-11 09:37:04
 Can I upload submissions through my mobile device? 2013-08-11 09:33:13
 Digital Millennium Copyright Act 2013-04-06 17:08:12
 Is KinkyPeepz a Swingers site? 2013-03-21 08:25:59