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Ask a question:

It's always a good idea to start with the Knowledgebase section first for possible answers and resolutions before submitting a ticket. If you can't find your answer or you still need to contact us, please open a support ticket.

At KINKYPEEPZ.COM, I am focused on providing my members with the best possible experience. Here you will receive high quality, timely member support from me or one of my representatives. Guaranteed!

I have implemented state-of-the-art member support software, and through my Customer Support Center I can provide you with a level of service not often experienced within the industry. However, in order to ensure high level of service, I must ask that you use the support ticket system.

Also, when responding to a support representative, please use the Support Center and do not respond by e-mail. I receive over a few hundred e-mails a day, and I cannot guarantee timely service if you don't use the support ticket system. Using the Support Tickets Center will ensure that you get timely and quality service.

Thank you,
KP



Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

 
General
When KINKYPEEPZ.COM did go live?
What is KinkyPeepz?
Is KinkyPeepz a Swingers site?
» More topics
Billing
Someone else must have made this charge on my card?
How can I cancel my subscription?
What is a Premium Membership?
» More topics
Technical
I know my username and password, but I can't log in?
How do I cancel my account and/or delete my uploads?
I can't login, Why not?
» More topics
KinkyKa$h
What does pending KinkyKa$h mean?
What is KinkyKa$h?
Can I purchase a premium membership for another member with my KinkyKa$h?
» More topics
My Account
How do I close my KP account?
If I close my account, can it be reinstated afterwards?
How can I change my username?
Submissions
Why there are no gay, man on man, transsexual submissions?
One or more of my submissions were rejected. Why?
Uploading Rules
» More topics
Verified Member
How do I get Verified?
What is Verified?
How come I didn't get Verified?
Video Chat
Why was I banned from the chat room?
Why was I kicked from the chat room?
How long will my chat room ban last?
» More topics
Friends, Favorites
Will the other member be notified if I deny a friendship?
How do I request a friendship with a member?
How do I add a submission to my favorites?
Contest
Contest Rules
 

» Articles in this category:

 
I've lost my Username/Password, what now? Article rated 5.0/5.0
Don't worry. This problem can be easily solved if you enter your email address and the name of the site you became a member of. You will get your Username/Password on your email then.
What quality are the videos? Article not rated yet
Our videos are of various qualities to suit different types of internet connections starting from dial-up to high speed broadband connection. Whatever connection you have you may be sure you will find...
I am logging on to the site but am unable to view anything? Article not rated yet
Do you have a firewall on your computer? Turn it off for a while! It can block your access to some sites so that even if you are logging on to the site you can't view anything there. Firewall can also...
 


» Top Knowledgebase articles: Views
 How do I close my KP account? 978
 I know my username and password, but I can't log in? 902
 What does pending KinkyKa$h mean? 526
 What is KinkyKa$h? 432
 When KINKYPEEPZ.COM did go live? 204
 How do I cancel my account and/or delete my uploads? 197
 
» Latest Knowledgebase articles: Date added
 What do I do if my video playback is choppy? 2013-08-14 08:46:03
 I can't login, Why not? 2013-08-14 08:41:15
 Someone else must have made this charge on my card? 2013-08-11 09:37:04
 Can I upload submissions through my mobile device? 2013-08-11 09:33:13
 Digital Millennium Copyright Act 2013-04-06 17:08:12
 Is KinkyPeepz a Swingers site? 2013-03-21 08:25:59