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Ask a question:

It's always a good idea to start with the Knowledgebase section first for possible answers and resolutions before submitting a ticket. If you can't find your answer or you still need to contact us, please open a support ticket.

At KINKYPEEPZ.COM, I am focused on providing my members with the best possible experience. Here you will receive high quality, timely member support from me or one of my representatives. Guaranteed!

I have implemented state-of-the-art member support software, and through my Customer Support Center I can provide you with a level of service not often experienced within the industry. However, in order to ensure high level of service, I must ask that you use the support ticket system.

Also, when responding to a support representative, please use the Support Center and do not respond by e-mail. I receive over a few hundred e-mails a day, and I cannot guarantee timely service if you don't use the support ticket system. Using the Support Tickets Center will ensure that you get timely and quality service.

Thank you,
KP



I can't login, Why not?

Solution

You may be using the wrong username/password combination to log in. Make sure you use your username to login and not your email address. Your email address may be associated with an older expired account. Check the purchase confirmation email we sent you upon signing up if you don't recall your username. If you can’t find it, try checking your email account's spam folder.

 It is also possible that your membership may have been banned. We may temporarily ban your membership if we feel your account has been compromised. We may ban accounts due to sudden increases in the number of login attempts. Increased login attempts may mean that your username and password have been compromised and/or shared/posted on the internet. Your personal data is secure and no transactions can be made during this ban period. Contact us if you think your account has been banned to have your password changed and your account reactivated.

 

 
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Article details
Article ID: 83
Category: Technical
Date added: 2013-08-14 08:41:15
Views: 374
Rating (Votes): Article rated 2.2/5.0 (20)

 
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